NFT Collector Sues OpenSea NFT In Court After Falling Victim To Phishing Scam

Key Points:

• Robbie Acres, an NFT collector, filed a lawsuit against OpenSea NFT Marketplace for having his account locked after a scam. The collector lost his collections to a phishing scam, and he is angry with the NFT marketplace for not reacting to his complaint.
• Robbie Acres claimed that once his NFTs were stolen in a phishing scam, he immediately reported the incident to OpenSea.
• OpenSea occasionally acknowledges its mistakes and makes amends to customers, it frequently ignores them.

Robbie Acres, an NFT collector, filed a lawsuit against OpenSea NFT Marketplace for having his account locked after a scam. The collector lost his collections to a phishing scam, and he is angry with the NFT marketplace for not reacting to his complaint.

The collector’s top attorney, though, asserted that Acres’ case wasn’t the only one. The attorney claims that a number of other OpenSea users had similar troubles and that the platform ignores some problems.

Robbie Acres claimed that once his NFTs were stolen in a phishing scam, he immediately reported the incident to OpenSea. However, it took 48 hours for the market to react, during which time the thief sold his belongings for less money.

Acres continued by saying that OpenSea’s response to the hack involved locking his account for more than three months. The investor is looking for compensation in the market because he refused to give up his assets despite numerous demands to do so. Additionally, he asserts that before unlocking his account, OpenSea required him to verify his identity with a statement.

OpenSea to prioritize customers over revenue

Acres demands that the market make up for the losses he suffered. As an active Web3 investor, he believes that OpenSea’s actions led him to suffer significant loss.

Meanwhile, Acres is not the only person on OpenSea to experience such problems, according to his attorney, Enrico Schaefer. In situations involving stolen NFT or compromised accounts on the OpenSea market, he allegedly represented a number of clients.

The attorney claims that while OpenSea occasionally acknowledges its mistakes and makes amends to customers, it frequently ignores them.

Enrico Schaefer added that OpenSea should put customers’ happiness above growth and revenue in order to retain consumers who trade NFTs on its platform.

A spokeswoman for OpenSea, however, said that the alleged crime occurred outside of their platform and that the perpetrator sold the products before they were notified. Regardless of the situation, OpenSea acted when he informed them, disabling the merchandise and the user’s account. But he also said that Acres’ account had been unlocked by OpenSea.

The NFT marketplace added that it had made investments in personnel and equipment to stop similar incidents, catch thieves in the act, and stop the resale of stolen goods on its network. According to them, theft is the most difficult problem in the crypto ecosystem since it takes place across several special communication channels on various digital surface areas.

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