Key Points:
Gate.io, a Chinese cryptocurrency exchange, experienced a withdrawal lag for nearly 6 hours on November 2, 2023. During this time, users were unable to withdraw their coins. The exchange confirmed that it was a technical problem and worked on resolving the issue.
After several hours of troubleshooting, the fault was eliminated, and withdrawals were resumed. Users were assured that their previously submitted withdrawal requests would be processed normally without the need for cancellation or resubmission. Gate.io apologized for the inconvenience caused by the withdrawal lag.
In addition to addressing the technical issue, Gate.io announced that they would release 100% reserve certificates every month, starting from November 2023. This initiative aimed to provide transparency and assurance to users.
The reserve certificates would cover more than 100 currencies initially and gradually expand to 1,000 currencies. Users were advised to pay attention to Gate.io’s 100% reserve landing page and their account reserve verification page for further information.
Gate.io, with a long history in the cryptocurrency industry, offers a comprehensive range of services within its ecosystem. However, the recent withdrawal lag incident highlighted the importance of addressing technical issues promptly to maintain a seamless user experience on the platform.
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