OKX API Incident Suddenly Occurs, Causing Serious Loss To Users

Key Points:

• Users worldwide experienced enterprise account balances ranging from zero to millions of dollars when using OKX.
• Some users reported significant financial losses as position information obtained through the API was unavailable.
• This OKX API incident marks the second technical setback for OKX in 2024, following a previous market crash in January.

An unexpected technical glitch hit the OKX API, causing a stir among users as account balances appeared in disarray.

Read more: OKX Account: How To Sign Up And Verify It (Step-by-step Guide!)

OKX API Incident: Global User Balances in Turmoil

Some accounts showed zero balances, while others displayed figures in the tens of millions of dollars, impacting traders across multiple regions, including Singapore, the United Kingdom, and Japan. Traders lamented significant losses attributed to missing position data obtained via the API.

The exchange promptly acknowledged the OKX API incident, citing errors in account balance and position interfaces. The exchange assured users that their technical team was diligently addressing the problem.

The API, which facilitates interaction between systems and applications, serves various functions, including trading bot creation and price display.

OKX Grapples with Regulatory Challenges Amid Market Fluctuations

The OKX API incident is the second time in 2024 that the exchange has faced technical problems. Previously, in January, OKX’s native exchange token (OKB) plummeted by over 50% within minutes due to liquidations triggered by abnormal price fluctuations. The impact reverberated throughout the OKB market, exacerbated by USDT swaps that typically constitute over 70% of the token’s trading volume.

In a parallel development, OKX announced the closure of accounts for Indian users, urging them to withdraw funds by April 30. Citing regulatory challenges in India as the primary rationale, the crypto exchange took proactive measures to navigate the evolving regulatory landscape.