Services Section, Zendesk Integration and New IB Reports in B2Core iOS v1.24

The team at B2Broker continues to enhance the mobile version of B2Core to provide clients with the most comprehensive CRM experience on iOS systems. In this latest update, B2Core iOS app version 1.24, several crucial additions have been introduced, significantly improving the app’s functionality.

Following the recent v1.23 release, which primarily focused on refining the user interface and visual design, this version introduces a new “Services” section, integration with Zendesk, and upgraded IB Module reports.

New Services Section: A Single Screen for All Needs

The B2Core iOS app now features a brand-new Services menu designed to simplify the discovery of supported services such as Trading, Finances, Helpdesk, IB, and others. Users can organise the menu’s widget order to their preference using a simple drag-and-drop function. Additionally, the section provides a sneak preview of upcoming services. 

Zendesk Integration

Following the integration of Zendesk—a leading customer service platform utilising AI technology—into the web version of B2Core, this feature has now been expanded to the iOS app. Zendesk offers ticketing, live chat, and AI tools to support client interactions. Users can access the Helpdesk feature through the Profile section and seamlessly jump into Zendesk directly from the app without any additional authorisation.

Comprehensive Reports on Client IB Activity and Rewards

To enhance the functionality of the previously available IB module, the Client area has been added to the B2Core iOS’s IB Room. Users may now get detailed statistics about their Direct and Sub-IB clients who have signed up via their referral links. These reports include the total trading volumes of each client as well as the rewards they have obtained from their referral activity.

Additionally, the IB Room now delivers comprehensive reports on rewards deposited into users’ wallets, with all transaction details accessible at a single tap. This feature improves rewards management and gives clients total control over their earnings. Conveniently, the Rewards section of the IB module is situated at the bottom.

Final Remarks

The B2Core team is dedicated to continuously improving the mobile version of the platform, with upcoming updates set to include savings modules, bonuses, and more. So, stay tuned for more exciting news!