With the inauguration of this first-ever retail store, Meta has taken the next step in its transformation from an ad-supported social media network to a hardware-driven digital agency for the virtual world age. Even as it investigates virtual reality (VR) and remote locations of the internet, the usually software-focused company’s decision to build a physical facility is another hint that it is enthusiastic about its mobile business.
The firm once known as Facebook is speeding up its efforts to sell its next-generation products to the general consumer as it works to explain the billions it’s putting into virtual world industry (its Reality Labs unit shed $3 billion during first quarter). CEO Mark Zuckerberg has outlined an innovative agenda for the metaverse, wherein users will engage in a Metaverse (virtual worlds) using a variety of technologies including as VR headsets, but he has stated that it will not be completed till the end of the 2020s.
Meta’s move into retail outlets was initially hinted at in November, and now that it’s official, the next concern is whether a new moniker and actual location will impact the public’s perception of the brand. Meta will find out soon enough. If the new store, which is due to open on May 9, succeeds in attracting customers, it may happen sooner rather than later.
Among the most difficult aspects of the Metaverse industry’s mission has been persuading new consumers that realistic gaming and interactivity are worth donning a headset for. Video teasers and inadequate sample booths at Best Buy, Facebook’s early partner for the Oculus Quest launch, make it impossible to do so.
The stores, though, aren’t just there to show customers Meta’s new products. Because all three goods are in new categories, Gilliard says the company is interested in learning from how customers interact with them. The store is attached to Meta’s Reality Labs offices, rather than being on a bustling pedestrian shopping street like the Apple store not so far away in Burlingame. For the time being, Meta isn’t stating if it aims to create more permanent locations or pursue pop-ups like Amazon.
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Jai Hamid
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