OKX Resume Services Almost 1 Day After The Problem

At dawn on December 19 (local time), OKX announced that the problem had been fixed and trading was resumed as usual.

According to OKX’s official announcement, the bug in the computer room of the cloud service provider that it used has been fixed.

“Due to an error in the computer room of the cloud service provider that Ouyi uses, deposit and withdrawal services were interrupted for several hours from 17:00 am on December 18, 2022 until 12:00 a.m. on December 19, 2022. Therefore, for your use We apologize for the inconvenience and impact caused.”

OKX is back up and running, including BTC (mainnet) and ETH (Mainnet), USDT (ERC20), USDC (ERC20) and other ERC20 tokens, TRX (mainnet), USDT (TRC20), USDC (TRC20) ) and other TRC20 token deposit and withdrawal services. The exchange will resume deposit and withdrawal services for all tokens which will resume at 15:00 (HKT) on December 19, 2022.

As was updated in an earlier Coincu News article, OKX has announced a compensation plan for this incident and the exchange will bear all customer losses caused by the platform. In addition, the exchange will rapidly promote a multi-cloud strategy in the near future to ensure that core services are deployed across multiple cloud service providers to ensure the stability of OKX’s trading services.

Another exchange also affected by the technical issue is Gate.io. The time of the announcement of this exchange’s issue almost coincided with that of OKX.

The withdrawal delay of pure CEX exchanges is due to technical problems related to data providers. However, this cannot help but worry many users because recently CEX exchanges have continuously encountered questions surrounding the total amount of assets stored on the platform.

It can be said that any information related to CEX exchanges after the collapse of FTX is a headache for many investors. However, the resumption of OKX has partially resolved the concerns of users on it.

DISCLAIMER: The Information on this website is provided as general market commentary and does not constitute investment advice. We encourage you to do your own research before investing.

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