BitMart’s Customer-Centric Vision: Growing with Purpose
When selecting a crypto exchange, there are two crucial criteria – is the exchange trustworthy, and is it user-friendly? With financial inclusion and customer-first on top of mind, founded in 2018, BitMart is a premier global digital asset trading platform that fulfills both criteria.
With millions of users worldwide and recognized as “the Best Crypto Exchange for Altcoins” by Investopedia, the exchange currently offers 1,400+ trading pairs with one of the lowest trading fees in the industry. Today, we spoke with BitMart’s EU Growth Expert, Ksenia Drobyshevskaya, about what the exchange has to offer to its traders and what is next for BitMart.
Can you briefly introduce yourself and explain what you do for BitMart?
Ksenia: I’m Ksenia, and in my role at BitMart, I focus on building and supporting our European user community, ensuring they have a seamless trading experience on our platform. My work involves creating engaging campaigns tailored to our European users, aimed at enhancing their participation and satisfaction. I’m passionate about fostering a positive user experience and making BitMart a preferred platform for users in the region.
What services does BitMart offer?
Ksenia: BitMart offers a wide range of services including:
- Buy/Sell Crypto
- Spot Trading
- Margin/Futures Trading
- NFT Marketplace
- Inscriptions Market
- Earn
- Labs and Incubation Platform
- Decentralized Trading
We also have over 1,200 tokens listed and over 1400 trading pairs available. The exchange is invested in what it can offer to the Crypto community and will continue to introduce new features and services.
Does BitMart offer any differentiated capabilities?
Ksenia: BitMart Futures, Inscriptions Market, and BitMart Earn are our differentiated capabilities.
- BitMart Futures
- Cross Margin and Independent Margin Trading.
- Multiple order types including Limit Order, and Market Order.
- 100+ USDT-margined Perpetual Swaps.
- Inscriptions Market
- Offline order book for better liquidity and trading.
- Stablecoin pairs to highlight Inscription value.
- Lower fees and free internal transfers.
- Nearly 40 Inscription tokens.
- BitMart Earn
- Flexible & Fixed Savings, Staking, Dual Investment.
- Limited-time high APY bonus.
- Diversified investment options.
How does BitMart stay connected with European users?
Ksenia: BitMart is committed to providing localized support for EU users. We host informative AMA sessions twice a week in various languages. Additionally, we maintain and manage an active crypto social media community for our European audience.
How does BitMart ensure its platform is user-friendly?
Ksenia: BitMart prioritizes its users by offering comprehensive tutorials and a range of advanced trading tools. Designed with an intuitive interface, the platform caters to users of all experience levels. It is accessible via BitMart APIs or through its mobile app. To support users in exploring the crypto market, BitMart provides tutorials, articles, and webinars, along with 24/7 customer support across multiple channels.
How does BitMart ensure its platform is safe?
Ksenia: Safety is BitMart’s priority, the exchange uses two-factor authentication (2FA) to give users’ accounts an extra layer of safety. BitMart also requires users to complete Know Your Customer (KYC) verification to use the platform.
What is BitMart’s goal?
Ksenia: BitMart wants to make cryptocurrency available to everyone. The exchange believes that the decentralized digital currency will reshape the global economy fundamentally, such financial freedom would bring further economic innovation, efficiency, and equality to the world.
Any exciting upcoming launches/campaigns?
Ksenia: We are planning to launch our Black Friday campaign shortly. This will be a cross-collaboration and will provide traders with multiple activities to participate in, so stay tuned! At BitMart, our mission is clear: empower every trader, investor, and crypto enthusiast with the tools they need to thrive in a decentralized world. Stay tuned for our upcoming Black Friday campaign, packed with exclusive rewards and interactive activities that make crypto trading even more exciting.
To learn more about BitMart, visit their Website. You can also follow their X (Twitter), or join their Telegram for updates, news, and promotions.
Author
Interview
BitMart’s Customer-Centric Vision: Growing with Purpose
When selecting a crypto exchange, there are two crucial criteria – is the exchange trustworthy, and is it user-friendly? With financial inclusion and customer-first on top of mind, founded in 2018, BitMart is a premier global digital asset trading platform that fulfills both criteria.
With millions of users worldwide and recognized as “the Best Crypto Exchange for Altcoins” by Investopedia, the exchange currently offers 1,400+ trading pairs with one of the lowest trading fees in the industry. Today, we spoke with BitMart’s EU Growth Expert, Ksenia Drobyshevskaya, about what the exchange has to offer to its traders and what is next for BitMart.
Can you briefly introduce yourself and explain what you do for BitMart?
Ksenia: I’m Ksenia, and in my role at BitMart, I focus on building and supporting our European user community, ensuring they have a seamless trading experience on our platform. My work involves creating engaging campaigns tailored to our European users, aimed at enhancing their participation and satisfaction. I’m passionate about fostering a positive user experience and making BitMart a preferred platform for users in the region.
What services does BitMart offer?
Ksenia: BitMart offers a wide range of services including:
- Buy/Sell Crypto
- Spot Trading
- Margin/Futures Trading
- NFT Marketplace
- Inscriptions Market
- Earn
- Labs and Incubation Platform
- Decentralized Trading
We also have over 1,200 tokens listed and over 1400 trading pairs available. The exchange is invested in what it can offer to the Crypto community and will continue to introduce new features and services.
Does BitMart offer any differentiated capabilities?
Ksenia: BitMart Futures, Inscriptions Market, and BitMart Earn are our differentiated capabilities.
- BitMart Futures
- Cross Margin and Independent Margin Trading.
- Multiple order types including Limit Order, and Market Order.
- 100+ USDT-margined Perpetual Swaps.
- Inscriptions Market
- Offline order book for better liquidity and trading.
- Stablecoin pairs to highlight Inscription value.
- Lower fees and free internal transfers.
- Nearly 40 Inscription tokens.
- BitMart Earn
- Flexible & Fixed Savings, Staking, Dual Investment.
- Limited-time high APY bonus.
- Diversified investment options.
How does BitMart stay connected with European users?
Ksenia: BitMart is committed to providing localized support for EU users. We host informative AMA sessions twice a week in various languages. Additionally, we maintain and manage an active crypto social media community for our European audience.
How does BitMart ensure its platform is user-friendly?
Ksenia: BitMart prioritizes its users by offering comprehensive tutorials and a range of advanced trading tools. Designed with an intuitive interface, the platform caters to users of all experience levels. It is accessible via BitMart APIs or through its mobile app. To support users in exploring the crypto market, BitMart provides tutorials, articles, and webinars, along with 24/7 customer support across multiple channels.
How does BitMart ensure its platform is safe?
Ksenia: Safety is BitMart’s priority, the exchange uses two-factor authentication (2FA) to give users’ accounts an extra layer of safety. BitMart also requires users to complete Know Your Customer (KYC) verification to use the platform.
What is BitMart’s goal?
Ksenia: BitMart wants to make cryptocurrency available to everyone. The exchange believes that the decentralized digital currency will reshape the global economy fundamentally, such financial freedom would bring further economic innovation, efficiency, and equality to the world.
Any exciting upcoming launches/campaigns?
Ksenia: We are planning to launch our Black Friday campaign shortly. This will be a cross-collaboration and will provide traders with multiple activities to participate in, so stay tuned! At BitMart, our mission is clear: empower every trader, investor, and crypto enthusiast with the tools they need to thrive in a decentralized world. Stay tuned for our upcoming Black Friday campaign, packed with exclusive rewards and interactive activities that make crypto trading even more exciting.
To learn more about BitMart, visit their Website. You can also follow their X (Twitter), or join their Telegram for updates, news, and promotions.
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