BTC

$75973.715

-0.40%

ETH

$2895.445

1.01%

BNB

$589.664

-1.56%

XRP

$0.543

-1.71%

News

FTX Claims Portal Returns to Delight of Crypto Investors

September 17, 2023 - Around 2 mins mins to read

Key Points:

  • FTX’s claims portal compromised in a “SIM swap” attack targeting Kroll.
  • FTX freezes affected user accounts, preventing further damage.
  • No password or KYC data leaked; additional security measures implemented.
FTX found itself at the center of a cybersecurity breach that temporarily compromised its claims portal.
FTX Claims Portal Returns to Delight of Crypto Investors

The breach targeted Kroll, a third-party agent responsible for handling creditor claims on behalf of FTX.

The incident began when malicious actors exploited a vulnerability, executing a “SIM swap” attack. This breach led to unauthorized access to files containing crucial details about claimants associated with BlockFi, FTX, and Genesis.

FTX acted swiftly to contain the situation. Upon detecting the breach, they immediately froze the user accounts affected, minimizing any potential damage. Importantly, FTX confirmed that the breach did not compromise sensitive information such as passwords or Know Your Customer (KYC) data.

FTX Claims Portal Returns to Delight of Crypto Investors

In response to the breach, Kroll has been diligently working to restore its claims gateway to full operational capacity. FTX users who are claimants in the affected cases have until September 29 to submit their proof of claim through the portal.

To bolster security measures and prevent future breaches, FTX has implemented additional protocols. While the details of these security enhancements were not disclosed, they signify FTX’s commitment to safeguarding user data and maintaining the integrity of its platform.

Kroll, the third-party agent responsible for claims processing, has emphasized that the breach did not result in the exposure of sensitive credentials. This assurance aims to alleviate concerns among affected claimants and underscores the importance of swift incident response and transparency in the face of cybersecurity challenges.

DISCLAIMER: The information on this website is provided as general market commentary and does not constitute investment advice. We encourage you to do your own research before investing.

crypto investors

FTX

FTX 2.0

FTX Claims

Avatar of Annie

Author

Annie

Championing positive change through finance, I've dedicated over eight years to sustainability and environmental journalism. My passion lies in uncovering companies that make a real difference in the world and guiding investors towards them. My expertise lies in navigating the world of sustainable investing, analyzing ESG (Environmental, Social, and Governance) criteria, and exploring the exciting field of impact investing. "Invest in a better future," I often say. That's the driving force behind my work at Coincu – to empower readers with knowledge and insights to make investment decisions that create a positive impact.
News

FTX Claims Portal Returns to Delight of Crypto Investors

Key Points:

  • FTX’s claims portal compromised in a “SIM swap” attack targeting Kroll.
  • FTX freezes affected user accounts, preventing further damage.
  • No password or KYC data leaked; additional security measures implemented.
FTX found itself at the center of a cybersecurity breach that temporarily compromised its claims portal.
FTX Claims Portal Returns to Delight of Crypto Investors

The breach targeted Kroll, a third-party agent responsible for handling creditor claims on behalf of FTX.

The incident began when malicious actors exploited a vulnerability, executing a “SIM swap” attack. This breach led to unauthorized access to files containing crucial details about claimants associated with BlockFi, FTX, and Genesis.

FTX acted swiftly to contain the situation. Upon detecting the breach, they immediately froze the user accounts affected, minimizing any potential damage. Importantly, FTX confirmed that the breach did not compromise sensitive information such as passwords or Know Your Customer (KYC) data.

FTX Claims Portal Returns to Delight of Crypto Investors

In response to the breach, Kroll has been diligently working to restore its claims gateway to full operational capacity. FTX users who are claimants in the affected cases have until September 29 to submit their proof of claim through the portal.

To bolster security measures and prevent future breaches, FTX has implemented additional protocols. While the details of these security enhancements were not disclosed, they signify FTX’s commitment to safeguarding user data and maintaining the integrity of its platform.

Kroll, the third-party agent responsible for claims processing, has emphasized that the breach did not result in the exposure of sensitive credentials. This assurance aims to alleviate concerns among affected claimants and underscores the importance of swift incident response and transparency in the face of cybersecurity challenges.

DISCLAIMER: The information on this website is provided as general market commentary and does not constitute investment advice. We encourage you to do your own research before investing.