Blur Refund 50% For NFT Traders Affected By UI Behavior

December 8, 2022 - Around 1 mins mins to read

After a customer pointed out an interface problem that led them to lose 70 ETH, Blur is providing some traders a 50% refund on certain purchases.

Blur Refund 50% For NFT Traders Affected By UI Behavior

Previously, user Keungz.eth paid 70 ETH for Art Gobbler 8273 on Blur since the amount submitted in Blur’s bidding algorithm could not recognize the first decimal given, and when the user entered “.70,” the NFT marketplace would default to a bid of “70” rather than “0.7.”

I lost 70eth when I was using the new bidding system of @blur_io

Fat fingers and lack of sleep in web3, made this tragedy happen. However, it would avoid if it has a good UI/UX

I’m not going to complain but want to give my advice and make the web3 world better.

Continue????
1/9 pic.twitter.com/hPgmyjgt9U
— Keungz (@keung) December 7, 2022

After additional investigation, the platform determined that this is a problem from the user’s perspective, and it will reimburse 50% to traders who were harmed by this UI behavior.

We originally considered the bid mistake to be a user error because there was no bug in the product per se. After evaluating further, we see how this can be considered a bug from the user’s perspective, so we will refund 50% to traders who were affected by this ui behavior.
— Blur (@blur_io) December 8, 2022

It will specifically inquire about collection bids that exceed 25% of the non-flagged floor and instantly reimburse them. It will do so within the next ten days (likely sooner).

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